In just a few years we have grown a loyal customer base of over 100 customers. Here is what just a few of our customers are saying about the results achieved through our services…

  • Cetan Corp


    “Prior to working with TOP Step we were operating manually off of spreadsheets for resource planning and tracking. “This extended our decision making process and had the potential to impact our responsiveness in time critical situations. As we continue to grow we feel we are well positioned with the tools and processes resulting from our work with TOP Step to effectively and efficiently support our client’s needs.”

    – Tony Morelli, Vice President of Business Development and Technical Services

    Hear more from Brad Scott, President and CEO:

  • Johnson Lambert & Co. LLP


    “TOP Step Consulting worked with us in solving our resource management challenges. Our business is cyclical in nature with very high demand periods. It is critical during these periods of time to understand our resource availability and utilization. TOP Step helped us configure our OpenAir system based on our unique business model and the challenges we were facing. We now have the information to manage our resources efficiently and effectively. ”

    - Joshua Keene, Partner, Johnson Lambert & Co. LLP

    Hear more from Joshua Keene:

  • Beaconfire


    “TOP Step Consulting freed us up to focus on what we do best and on achieving our goals. There is great value in a long-term business relationship like the one we have.”

    - Jeff Herron, Vice President and founding member of Beaconfire

    See full Case Study

  • Progress Software


    “TOP Step Consulting was a driving force in helping us achieve our challenging globalization goals for Professional Services.”

    - Kyle Bowker, Vice President and Managing Director, Americas

    See full Case Study

  • RTC

    RTC“Let me give you some background on our project and the initial successes of our OpenAir implementation with TOP Step Consulting. It took only nine weeks to develop, configure and train users on OpenAir, which included integration into our ERP system. Within seven weeks of implementation we were running all of our service related business through the OpenAir system, effectively managing our ‘paid time off’, and have 275 associates recording project time. The daily ‘war room’ meeting now takes only 15 minutes versus 60 and we have complete visibility to where our projects are in their life cycle. That visibility is now driving us toward improving our billing cycle and we can now quantify how much time we leave on the table before we begin billing. TOP Step Consulting integrated themselves into our team working with us shoulder to shoulder to put in place a solid foundation that will allow us to continue to grow and expand our usage of the OpenAir system and ultimately reap the benefits we expect by investing in a PSA tool. Their expertise and knowledge in both operation business practices and the OpenAir system were invaluable in getting us started right.”

    - Scott Coffman, Director of IS, RTC

  • Collaborative Consulting

    Collaborative“Right from the start, TOP Step Consulting impressed us with their efficient, professional manner. It is especially comforting to work with people whose deep knowledge of Open Air comes from extensive real-world experience as users of the product – not just class-room training. They provided eye opening insight of what was possible and they generated the results we were looking for, helping us to make great strides in expanding our use of Open Air and improving our business processes. TOP Step are true consulting leaders in the professional services automation industry.”

    - Richard Curzi, Collaborative

  • InfoMedics

    “With the help of TOP Step Consulting, we now have greater visibility over our operational business and forecasting process.  Adoption of the OpenAir system was critical to our success.  TOP Step Consulting went the extra mile to provide training that not only enabled the individual user with the knowledge they needed but also how the system benefited them and our organization.  We could not have implemented OpenAir and achieved the same results without TOP Step Consulting.”

    –Lou MacDonald, Chief Financial Officer, InfoMedics

  • Empathy Lab

    “Because TOP Step’s methodology focused on our business process first to understand how we would most benefit from a best in class PSA tool,  we were able to accelerate our original schedule to deploy the OpenAir system to meet our specific business needs.  Within one month we had a system in place that was contributing value to our business operations for Empathy Labs with accurate and readily available information.   TOP Step’s expertise in professional services business automation was key to a successful implementation, and they will continue to be a trusted business partner for providing sound advice as we expand our OpenAir system usage.”

    - Howard Abrams,  Empathy Labs