Our Corporate Team

Jodi  has been implementing software systems for over 20 years in both commercial and government organizations.  After quickly rising through the ranks of software developer, project lead, and project manager, she moved into operational management roles within professional services where she began paving her way toward being an expert in setting strategies for operations efficiencies using process and tools.   Jodi had led many large organizations in establishing a Project Management Office and compliant processes for companies to obtain CMM certification.   She has worked with many global organizations to establish standard business operating practices by deploying PSA tools.  In one particular case this involved 23 worldwide offices which was accomplished in less than 1 year.     Because of the breadth of understanding business operations, technology and cultural differences across the globe Jodi has developed TOP Step into a leading provider of business operations efficiency services.

One of Jodi’s many passions is for her customers to have the knowledge and information they need to be successful.   In working with any customer, business understanding and how the business runs is always first – never technology.   This passion to ensure her customers have the knowledge they need is also evidenced in her leadership  to help establish customer advocacy programs for OpenAir including the user community, user forums, and the OpenAir Annual User Summit.

Jodi holds a BS and MS in Computer Science from Michigan Technological University.   In her spare time she spends time relaxing with her son and husband watching movies and TV.   Jodi has a love of travel and adventure and even though she travels a great deal of time for her customers, she always make time for  her annual family vacation which includes a lot of fun and adventure balanced with a bit of relaxation time.

Ronn has spent his career solving business issues and striving for operational excellence.  He has worn many hats throughout his career including VP of Sales, VP of Delivery, COO and CFO, giving him insight into the many challenges of service oriented businesses both operationally and culturally.  He brings a unique set of knowledge and skills to his customers for understanding of the business needs as well as process and tools that can help solve efficiency challenges.  Ronn has evaluated and implemented many tools to help businesses reach their business goals including sales automation, professional services automation, and financial solutions..

As a part of the TOP Step team, Ronn receives a great deal of satisfaction by providing solutions that result in improved operations and ultimately ease the stress within a company; thereby allowing them to shift their focus  on the the activities and people who are making a difference in their companies..

Ronn holds Bachelor Degree in Business Administration from Louisiana State University.   When away from work, he enjoys time with his family and an occasional game of golf.  When at home in New Orleans, he enjoys doing the cooking.  Over the years, Ronn has grown to be a novice gourmet chef and wine expert. Laissez les bon temps rouler!! (Let the good times roll)

Casey has over 15 years of professional services and technology experience.  He holds a Masters degree in Finance and has developed deep expertise in technology strategy development and deployment across multiple industries.  He has worked for consulting firms of all sizes, from Big 4 to boutique, and owned his own successful firm for several years.   He has worked with companies ranging from fewer than 10 employees to greater than 100,000.

Casey’s passion for professional services excellence stems from this experience, and as a part of the TOP Step team, he is dedicated to helping companies reach their goals. Performing efficiently is key to effectively competing in our service economy, and Casey brings a high level of dedication to helping the TOP Step customers prosper.

Casey resides in Austin, Texas.  In his spare time he likes to ride his bike, barbecue, and spend time with his family boating, hiking and camping.  He’s also an avid fan of Texas Aggie sports, especially football.

Paul brings with him 10 years of practical professional services operations experience.  Prior to joining TOP Step, was the Director of Operations for a mid-size software consulting firm in Austin, TX. His experience spans many areas including operations management, financial forecast, resource management, recruitment and retention, and account management.

For each customer that he works with he brings his experience and passion for problem solving to help them improve their current situation.   He loves being the “good guy” for customers – either by making their jobs easier or by making things possible that were not possible before.

Paul resides in Sacramento California and enjoys his time away from work with his wife and two children.  When he has time he likes to relax by playing the piano and acting.   One of his more memorable plays was one of the first US productions of “Our Country’s Good” where he played Lieutenant Ralph Clark.

Robin is a seasoned consultant with nearly 25 years. He has extensive international consulting experience crossing most industries including manufacturing, financial services, public utilities, and high tech. As a certified Project Management Professional (PMP), Robin brings discipline to his consulting engagements. One of the highlights of his career was building a Project Management Office from the ground up for a large multinational software company.

At TOP Step, he enjoy’s the rewards of having a positive impact on a customer’s processes and procedures. He loves working side by side with his customer, helping to identify and implement the best possible solutions for their business challenges.

Robin earned a Bachelor’s Degree in Accounting from Brigham Young University. He currently resides in Mesa, Arizona along with his wife and 5 wonderful children. When he is not working with customers, he enjoys spending time with family and friends, playing card games, cooking, and socializing. And with all that he still makes time to enjoy a yearly trip to someplace new with his wife.